🌿 Greenhouse Refuge Shipping Policy

Last Updated: 2/25/2026

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Effortless Delivery. Designed for Peace of Mind.

At Greenhouse Refuge, we believe creating your outdoor sanctuary should feel seamless from the very beginning. That’s why we offer $0.00 (Free) standard shipping on all orders within the contiguous United States.

There are no hidden shipping fees and no additional delivery charges at checkout.

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⏱ Order Processing & Shipping Times

Order Cut-off Time

5:00 PM Eastern Standard Time (EST)

Orders placed after 5:00 PM EST will begin processing the next business day.

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Business Days

Business days are defined as Monday through Friday, excluding United States federal holidays.
We do not process or ship orders on weekends or federal holidays.

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Order Handling Time

Orders are processed and prepared for shipment within 1 to 3 business days.

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Standard Transit Time

Once shipped, deliveries arrive within 3 to 7 business days.

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Oversized Item Transit Time

Large or oversized items, including greenhouse kits and substantial outdoor furnishings, may require extended transit scheduling and arrive within 7 to 14 business days after dispatch.

Oversized deliveries may require appointment scheduling.

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🚚 Shipping Costs & Methods

Standard Shipping

All orders ship with $0.00 (Free) standard shipping within the contiguous United States.

Shipping costs are fully included in the product price and no additional shipping charges will be added at checkout.

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Carriers We Use

We utilize trusted carriers including FedEx, UPS, USPS, and specialized freight providers to ensure safe and reliable delivery.

Carrier selection depends on product size, weight, and destination.

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📦 Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

For oversized deliveries, the freight carrier may contact you directly to schedule delivery.

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🌎 Shipping Regions

We currently ship within the contiguous United States only.

We do not ship to Alaska, Hawaii, U.S. territories, or international destinations at this time.

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📍 Delivery Responsibilities

To ensure smooth delivery:

• Please confirm that your shipping address is accurate before placing your order.

• For oversized deliveries, ensure someone is available to receive and inspect the shipment.

• Any visible shipping damage must be noted on the delivery receipt and reported to us within 48 hours of delivery.

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Our Commitment

Greenhouse Refuge is committed to transparency, reliability, and a seamless customer experience. All delivery timelines are clearly stated above to ensure a predictable and trustworthy transaction.

For shipping questions, contact us at:

Greenhouse Refuge
155 Willowbrook Blvd, Suite 110-3443 Wayne, NJ 07470
United States

Email: info@greenhouserefuge.com
Phone: (201)502-6044

Greenhouse Refuge is owned and operated by Eprosperfy, LLC, a registered United States business entity.